How do you return an opened package correctly?
Don’t open it 😊
Your satisfaction with your order is our top priority, and of course, when shopping online you cannot touch a product before you buy it. If you have bought a product that can be handled without damaging it and you are not entirely happy with it, you can of course return it to the online shop within 14 days and get a full refund.
What if you would like to take a closer look at disposable gloves or disposable clothing to make sure the quality and size are exactly what you want?
With us it is simple: in the order comment, list the products you are buying for the first time and are not sure you will really like, or whether the size will match your usual size — it has happened that the same size is not identical after a change of manufacturer.
We will then add samples of these products to your order in a separate bag so you can try them without opening the package. If you find it is exactly what you wanted, we are happy and look forward to working with you again. If you find the product is not what you expected:
write to us at info@meistrivaru.ee, put everything you were not fully happy with in the box, and we will send you instructions for returning it. As we said, our priority is your satisfaction with your order.
We can provide samples for these product groups: gloves, disposable clothing, face masks, face and head protection, refills for hygiene dispensers.
Return fee regardless of order size: 0.00 EUR
And yes — if you chose a new product and you are not 100% satisfied with it, put it back in the box, write to us at info@meistrivaru.ee and get your money back for the products you were not 100% satisfied with.
For more about withdrawing from the contract, see Withdrawal from the contract and Distance contract.